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ITMTA Engineer Job Description

Are you interested in shaping the technological landscape of communication platforms? Are you fascinated with building large-scale cloud services that touch the lives of millions of people every day? Do you care about creating an elegant API that turns thousands of developers into raving fans? Or perhaps you would like to build a near real-time millisecond-latency processing pipeline? We are bringing together a diverse organization with people from all over the world who want to make a splash in the industry. We offer a friendly and inclusive environment where every individual is valued. We work with transparency and integrity and foster innovation and creativity.

Salesforce Engagement 360 is the largest suite of B2B and B2C customer engagement tools on the planet. Our products are used by almost every brand you can name. We operate a large-scale distributed system and are looking for strong and passionate engineers to join our Ohana (family) and fuel our evolution. As an engineer on our team, you will help build and support our services in Commercial and Public Cloud infrastructures. As part of our team you will have the opportunity to work with a wide variety of teams and technologies including:

• Operations and service administration
• Email Delivery and Processing
• Continuous delivery pipelines
• Monitoring and Metrics

An ideal candidate will:

• Have good analytical skills and learning agility
• Passion for distributed systems and cloud technology
• Ability to navigate ambiguity
• Have the capacity to drill through software layers
• Provide critical thinking and technical innovation
• Write clean code with attention to reliability, performance, and security
• Establish coding standards and integrate them with the team
• Partner with leadership and architects to define and scope engineering plans
• Operate the service as an owner through telemetry, monitoring, and analytics
• Release high-quality features on time, meeting functional, performance, scalability, and compliance requirements

Basic requirements:

• BS or MS in computer science or related degree
• Good written and oral communication skills
• 5+ years of industry experience designing, developing, and shipping high-quality scalable software or services
• Basic knowledge of Email Sending and Deliverability
• Development experience in C#/.NET, Golang, Java, or Python, Javascript
• Strong design, implementation, and testing skills
• Experience with Kubernetes and Docker
• Flexibility to learn and work in multiple languages
• Thorough understanding of software architecture and object oriented design
• Understanding of network technologies - TCP/IP, DNS, routing, proxy, etc.

Great to Have:

• Experience with cloud technologies
• Knowledge of SMTP protocols and standards
• Python, Chef or Ansible
• Microservice development, metrics, and monitoring
• Deep knowledge of Email Sending and Deliverability

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